My Resumé

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Objective

To pursue a professional training & development career focused on leveraging my educational technology skills to develop and deliver memorable and meaningful learning experiences.

Education

  • M.A. Educational Technology, San Diego State University, 2010. 
  • B.A. Media Art & Animation, Art Institute of Phoenix, 2001.
  • B.A. Political Science, UCLA, 1993.

Highlights

  • Training Project Leader:  Led multiple e-Learning, virtual dial-in, and classroom training projects over the last 11 years for large global organizations in a Fortune 100 company.
  • Curriculum Manager: Built a training program from the ground up for a global organization and managed its curriculum for two years.
  • People Leader: Supervised & developed manager-level and analyst-level employees on multiple projects to design, develop, deliver, and evaluate courses. 
  • Relationship Builder:  Proven ability to drive curriculum/course design and development through partnerships with sponsors, stakeholders, subject matter experts, vendors, and peers.
  • Instructional Designer: Experienced in performance analysis, needs assessment, survey writing, content/task analysis, writing learning objectives, test item design, story boarding, and evaluation.
  • Distance Education Specialist: Skilled in building distance courses on Moodle and Blackboard, writing syllabi, designing social learning activities, and delivering web conference sessions.
  • Digital Media Expert: Passionate about technology and digital media! Experienced with using many digital media tools for e-Learning/distance course development. Well versed in prototyping, usability testing, web design, and creation/integration of graphics, animation, and video/audio.

Technical Skills

  • Learning Management Systems:  Moodle, Blackboard, Sum Total, Saba, SCORM
  • e-Learning applications:  Captivate, Articulate, Adobe Presenter, Brainshark, Udutu
  • Web conferencing tools:  Adobe Connect, LiveMeeting, WebEx, Wimba, Dim Dim
  • Production tools: Adobe Creative Suite, MS Office, Sharepoint, Audacity, Unity 3D Game Engine, 3D Studio Max, Modo, Zbrush, Poser Pro, Reallusion iClone & Crazy Talk, Second Life, HTML, CSS, Google Docs, Survey Monkey

Relevant Work Experience

2011 - Present: Owner, MINDSTING MEDIA LLC, PHOENIX, AZ (freelance)
  • Developing game applications for iPhone/iPad/iPod using Modo and the Unity 3D game engine.
  • Providing e-Learning/e-game design and development services.
2000 - 2011: AMERICAN EXPRESS, PHOENIX, AZ

Manager/Individual Contributor (2007-2011)

  • Created an online performance support center for a Finance organization including a categorized policy library, an FAQ, and links to e-Learning courses in the Sum Total LMS.
  • Led instructional design projects to design, develop and globally deploy e-Learning courses across the company’s Finance organization to remediate policy & compliance gaps.
    • Developed/maintained project plans and provided updates to sponsors and stakeholders.
    • Coordinated activities of another manager level employee and an instructional designer.
    • Met with stakeholders and subject matter experts to refine learning objectives, establish course outlines, develop test items, perform content analysis, and review story boards.
    • Coordinated development of courses in Brainshark and Adobe Presenter, Alpha and Beta usability testing, upload into the Sum Total LMS, and communication of course launches.
    • Managed the vendor relationship for generating translated materials and voice-overs.
  • Developed a ‘road show’ course for a company wide regulatory awareness campaign.
  • Recognized by senior leaders for conducting professional online facilitations.

Manager/Team Leader (2005-2006)

  • Envisioned and led the development of a control & compliance training program from the ground up and drove its entire training strategy and curriculum for two years:
    • Developed a role-based curriculum based on the company’s Compliance organization requirements, the business strategy of the organization and needs assessment results.
    • Led two direct reports and peers in a global matrix environment to develop instruction and rollout the curriculum including e-Learning, classroom, and virtual dial-in courses.
    • Provided design advice, content evaluation, and usability testing for e-Learning courses before they were launched in the Saba LMS.
    • Implemented a training tracking and reporting process based on Saba LMS reports. Developed a web-based digital dashboard to share training results with leadership.
  • Implemented an innovative networking event based on the speed dating concept. Developed facilitation guides, so the event could be re-implemented globally by others.

Manager/Individual Contributor (2003-2004)

  • Led projects to deliver dial-in and classroom training on the company’s risk assessment methodology, its loss event system, Sarbanes-Oxley, and the COSO Internal Control model.

Analyst/Individual Contributor (2000-2002)

  • Drove a change in culture through classroom training delivered to approximately 1200 employees on topics such as internal control, credit/banking regulations, and company policies.
1999 – 2000: Analyst, CARLSON WAGONLIT, PHOENIX, AZ
  • Audited travel and expense accounts and educated employees and their leaders about company policy to raise awareness and deter policy violations.
1997 – 1998: Associate Manager, PRUDENTIAL HEALTHCARE, CRANBURY, NJ
  • Trained business leaders on internal control and risk assessment methodologies.
  • Developed and usability tested content for an interactive CD-ROM e-Learning course.
1993 – 1997: Lieutenant (O-3), Supply Officer, U.S. NAVY, NORFOLK, VA
  • Led teams (up to 16 FTE’s) that managed all procurement for a large Navy facility and all disbursement/payroll activities for an aircraft carrier.
  • Developed job aids and delivered classroom training on Navy Supply regulations.
  • Received two Navy Achievement Medals for modernizing an entire naval facility in one year through effective management of a multi-million dollar budget.

Recent Training

  • Designing e-Learning for Maximum Motivation (through Allen Interactions), 2011.
  • Adobe Captivate CS5 (through Skillsoft), 2011.
  • Articulate (through ASTD Arizona Chapter), 2010.
  • Brainshark Author Certified, 2009.

Networking Links

Contact Info

  • 16012 N 15th Pl
  • Phoenix, AZ 85022
  • (602) 525-9132